Case Management and Multidisciplinary Practice
Categories: Social Work
About Course
This course offers practical skills and tools for delivering coordinated, client-centred support through structured case management and effective multidisciplinary collaboration. Learners investigate systems thinking, ethical decision-making, interagency engagement, and documentation standards within Nigerian and global social work contexts.
Key Features
- CPD-certified programme that includes live case clinics and scenario-based assignments
- Five-week course featuring downloadable templates and team practice exercises
- Real-world case studies from the health, education, and child protection sectors
- Blended learning with a mobile-compatible platform and facilitator support
What Will You Learn?
- Understand the principles and objectives of case management
- Conduct structured assessments and formulate actionable case plans
- Engage effectively within multidisciplinary teams, ensuring role clarity
- Document case progress in accordance with professional standards
- Address barriers and ethical dilemmas in complex care scenarios
Course Content
Understanding Cultural Differences
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High-Context vs. Low-Context Cultures
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Communication Styles Across Regions
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Avoiding Cultural Misunderstandings
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Cultural Communication Basics
Adapting Communication Styles
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Tailoring Messages for Global Teams
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Language & Tone Considerations
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Building Cultural Empathy
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Adaptation Skills
Remote & Virtual Communication
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Tools for Virtual Collaboration
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Managing Remote Meetings Effectively
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Overcoming Digital Miscommunication
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Remote Communication
Negotiation & Influence Across Cultures
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Culturally Sensitive Negotiation Techniques
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Influence and Persuasion Strategies
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Conflict Resolution Across Borders
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Negotiation & Influence
Building Global Communication Strategies
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Standardizing Processes Without Losing Flexibility
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Aligning Teams to a Common Vision
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Measuring Communication Effectiveness
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Communication Strategy
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